resumé.travistubbs.net

Resumé of Travis Tubbs, Online Edition
 

Personal information that is not publicly available, such as contact information of references, are not available in the online version of the resume for privacy reasons. If you are an employer or work with the human resources department of a company and would like to review a complete resume, please contact me at resume@travistubbs.net.

Seeking position to assist end-users and others with learning and making use of the computers and technology that is needed in their everyday life, either one-on-one or in a group environment. Also assisting those users in discovering easier and friendlier methods to make use of the technology that surrounds them in an interactive and enjoyable fashion.

Dearman Ventures

Ecommerce Associate I

Houston, Texas
October 2008 to December 2009

Assisted in managing the Ecommerce web site LocationStore.com, which specialized in GPS devices and accessories. Duties included

  • handling and fulfilling sales (web and phone)
  • responding to customer service issues (on the phone and via email)
  • researching and add new products
  • updating inventory
  • writing blog posts related to GPS news as it relates to consumers

Also performed duties involving the actual programming and back-end management of LocationStore.com, GPS-Store.net, and other web components of Dearman Ventures. Duties included

  • Managing a Windows 2003 Small Business Server
  • Updating back-end software running LocationStore.com when needed
  • Updating and creating front-end templates for LocationStore.com
  • Designing and Programming GPS-Store.net
  • Creating scheduled tasks, scripts, and spreadsheets to help automate job of updating LocationStore.com products and inventory
 

Getronics

Help Desk Analyst Tier I

Houston, Texas
February 2005 to May 2007

Provided the first level of support for end-users needing assistance with technical issues that arise when using their computer software and hardware. Duties include

  • Troubleshooting operating system-specific issues within Windows-based and Novell-based environments.
  • Troubleshooting basic hardware issues.
  • Troubleshooting contract-specific software issues, including reinstallation of software applications, as needed.
  • Basic account administration, including password resets and unlocking accounts.
  • Assisting/Training end-users with basic application-specific functions.
  • Managing and routing cases to the appropriate response group and/or team.
  • Other duties as assigned or asked of by management.

Also performed duties of Tier II as needed, which included duties of:

  • Assisting other analysts with support issues
  • Queue management
  • Escalation of high-priority issues (including major outages) to proper areas.
 

Unlimited System Solutions

Web Developer / Systems Administrator

League City, Texas
January 2004 to February 2005

Primarily assigned to create and manage company web site and internal request/ticket management system. Also assigned to help with help desk calls and other technical support tasks, including, but not limited to, the following duties:

  • Troubleshooting hardware and software issues as called in to the help desk
  • Perform on-site maintenance of hardware and/or software when support call is unsuccessful
  • Maintain and manage hardware, software, and networks of small business clients
  • Research products and services that fit the needs and budgets of our clients
 

Spring Branch Independent School District

Local Area Network Support Technician II

Houston, Texas
October 2000 to August 2003

Provided hands-on Desktop Support for a multi-department / branch school location. Including resolving immediate software and hardware issues, duties consisted of routine maintenance on technology equipment, assisting, recommending, and fulfilling technology purchases, maintain local servers, and other duties as assigned by a manager.

 

ABC News

Boxee Application

Technology: RSS, Python, XML

An application for media center software Boxee for viewing news video on demand from ABC News and ABC Owned and Operated stations.

Status: Ongoing
 

GameTrailers.com RSS

Boxee Application

Technology: RSS, XML

An application for media center software Boxee for viewing videos from popular gaming website GameTrailers.com.

Status: Ongoing
 

InternalServer.net

Web Site

Technology: HTML, CSS
Platform: Posterous

InternalServer.net is the projects showcase web site of Travis Tubbs. Projects include web sites, graphic design, applications, and other items to be shown to the world.

Status: Completed, Live

 

Texas Sutler

E-Commerce Site

Technology: Technologies
Platform: Microsoft bCentral, PDShop, osCommerce, Magento

Texas Sutler is an online retalier of 18th and 19th century goods for the reenactor.

Status: Completed, Live

 

travistubbs.net

Web Site

Technology: Active Server Pages (ASP), PHP, MySQL
Platform: LiveJournal, WordPress, Posterous

travistubbs.net is the personal web site of Travis Tubbs.

Status: Completed, Live

 

Microsoft Certified Professional

Installing, Configuring, and Administering Microsoft Windows 2000 Professional and Server

 

High School Diploma

Spring Woods Senior High School

1st Place Quality Award Winner

Getronics

Houston, Texas
April 2007
 

First Webmaster

Spring Woods Senior High School

Houston, Texas
1999

Travis was awarded for his outstanding leadership and dedication as Spring Woods Senior High School's first webmaster in 1999. Started back in 1998 and before the days to easy access to Content Management Systems, Travis and his teacher, Bill Handlin, hand-coded every page of the site for uniformity.

Stephanie Freeman

Houston, Texas

Stephanie Freeman has been friends with Travis for over 10 years. Stephanie and Travis first met at Spring Woods High School in 1996 at the school's first Summer Technology Camp where Travis upstaged Stephanie with his ClarisWorks slideshow presentation.

Stephanie and Travis also worked together while at Unlimited System Solutions.

 

Keith Hanna

Getronics

Houston, Texas

Keith Hanna served as the Team Lead on the State of Georgia contract when Travis worked at Getronics.

 

Ivan Wismayer

Certified Financial Planner, Lakeshore Financial

Burlington, Ontario, Canada

Ivan Wismayer is a Certified Financial Planer for Lakeshore Financial in Burlington, Ontario, Canada. Mr. Wismayer has called upon Travis for assistance with his computers when technical issues occurred. Mr. Wismayer first met Travis after his family and his daughter (friend of Travis) invited Travis to visit in December 2001.